Richer Life Counseling is committed to protecting your privacy.
Effective Date: 10/2025
1. Introduction
Richer Life Counseling (“we,” “us,” or “our”) values your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, contact us, submit forms, or receive services from us.
By using our services or submitting your information, you agree to the practices described in this document. If you do not agree, please do not provide your personal information.
2. Information We Collect
a) Information You Provide
Name, email, phone number (including for calls or text messaging)
Appointment requests, contact form submissions, and general inquiries
Payment and billing details (if applicable)
Personal details you choose to share during therapy (protected health information)
b) Information We Collect Automatically
IP address, browser, and device type
Pages visited, time/date of visits, and referring/exit pages
Cookies, analytics tools (e.g., Google Analytics), and similar technologies
3. How We Use Your Information
To respond to inquiries and provide counseling services
To send appointment confirmations, reminders, and administrative notices
To send promotional or marketing emails/SMS (only with your consent)
To improve our website and services
To comply with legal and ethical obligations
4. SMS/Text Message Communications
Messaging Privacy Policy
Effective Date: 10/1/2025
Richer Life Counseling LLC (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how [Company Name] collects and uses information about you when you opt in to receive SMS messages from us. may be collected]
Information We Collect
When you opt-in to receive SMS messages, we collect:
- Your phone number
- Consent to send SMS messages
- Your basic contact information
- Email or Other information that may be relevant
How We Collect Your Information
We may collect your information directly from you, such as when you complete a form or contact us; automatically, such as when you interact with our website; or from others, such as when we receive information about you from third parties.
How We Use Your Information
We use your information to:
- Send you the SMS messages you’ve opted in to receive
- Provide [types of messages – e.g. updates or other relevant content] based on
- [Other uses of the information, if applicable]
- To operate our business
SMS Frequency
We only send automated responses for missed calls.
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you.
To Whom We Disclose Your Information
We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims; and [other disclosures, if applicable]. However, we do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.
We do not share your mobile opt-in or SMS consent with anyone.
Protection of Information
We take steps to protect your information against unauthorized use or disclosure.
Updates
We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.
How to Contact Us
You can reach us by texting the word HELP for support to 702-518-1546. You may also contact us
directly at Questions@RicherlifeCounseling.
You will receive informational and account-related messages regarding your registration.
5. Sharing of Information
We do not sell your personal information. We may share it only with:
Service providers (e.g., email/SMS platforms, web hosting, analytics tools) under confidentiality agreements
Legal or regulatory authorities if required by law
Successors in case of a merger, acquisition, or business transfer
6. Data Security & Retention
We use administrative, technical, and physical safeguards (encryption, access controls, secure hosting) to protect your information.
We keep your data only as long as necessary to:
Provide services
Comply with legal/ethical obligations
Resolve disputes or enforce agreements
After that, we securely delete or de-identify the information.
- Data Sharing
Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data. - Data Transfer Statement:We do not transfer your personal information to any external organizations under any circumstances, even with your consent.
- Data Protection Measures:We have strict internal policies and technical safeguards to prevent unauthorized access or sharing of your data.
7. Your Rights
Depending on your location, you may have rights to:
Access or request a copy of your information
Correct or update your information
Request deletion (subject to legal obligations)
Opt out of marketing communications, including SMS and email
Restrict or object to certain uses of your data
Exercise “Do Not Sell or Share My Personal Information” rights (California residents)
To make a request, email us at Questions@RicherLifeCounseling.com.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect data from children. If we discover such data, we will delete it promptly.
9. HIPAA & Confidentiality of Therapy Data
Therapy session notes and client records are protected health information (PHI) and are kept confidential under HIPAA and applicable state laws. PHI is only used or disclosed as required by law, or with your written authorization.
10. International Users
If you access our services from outside the United States, your data may be transferred and processed in the U.S. with appropriate safeguards in place.
11. Updates to This Policy
We may update this Privacy Policy periodically. The “Effective Date” above reflects the latest version. Significant changes will be posted on our website, and continued use of our services after updates constitutes acceptance.
12. Contact Us
If you have any questions or wish to contact us regarding your privacy or SMS messages, please email us at support@RicherLifeCounseling.com or use our contact form at www.Richerlifecounseling.com/contact.